As a professional relation of Faber, you need to rely on straightforward service and clear information. The dedicated service area for Faber fireplace specialists therefore provides all the necessary practical and easily accessible information on our prod
As an official Faber dealer, you have concluded a distribution agreement with us for the rules of the game regarding the sale of our products. This distribution agreement refers to 3 annexes regarding the brand guidelines for website/webshop use, manual/guidelines for social media and guidelines for the application of Optimyst technology. You can download this document below, you do not need a login for this.
If you have any questions about this, please contact the sales department or your local representative.
Below you will find the most current version of the marketing annexes from the distribution agreement.
The Service Portal has been developed to serve you as a dealer better and faster in solving various problems with Faber fireplaces. To use this portal, you need a login. Have you not yet received a login or have you lost your access data? Please contact us using the button at the bottom of the page.
Below you will find the most current version of our service manual for dealers.
Service manual 2019Download
Here you can find all available and downloadable materials conveniently arranged by product. All available photo and video materials can also be found here in high resolution. You can also find all available documentation here, such as consumer and dealer brochures, specifications sheets, manuals, etc. No login is required to use Base.
If you cannot find what you are looking for, please contact us using the button at the bottom of the page.
In the document below you will find all guidelines regarding the application of our brand in communications.
Faber Brand GuidelinesDownload